Yesterday I went to a PSU bank. I had gone there to make payment for my electricity bill. I saw a huge queue of people trying to pay their electricity bill in time. This led to a thought -- What if all bills were to be made payable online ? The execution of this idea is simple. Develop a website for every single biller ( it could be a utility company or a telephone company ) and ask them to accept the payment from online sources.
The utility companies could tie up with 1000's of retailers who have a computer with an internet connection and give them a fixed payment for each bill serviced. Sify Web Surfing Centers, Airtel Bill Payment junctions, Easy Bill junctions -- All these enterprises could be tied up with and a nation wide rollout started soon.
This would save so much time and energy of our citizens.
I hope somebody reads this and does something about it.
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